Refund & Cancellation Policy for Healthspace

This Refund & Cancellation Policy explains how cancellations and refunds work for Healthspace subscriptions and paid services.

1. Subscription Cancellation

You may cancel your Healthspace subscription at any time through the subscription management options available to you or by contacting Healthspace support.

Cancelling your subscription prevents future subscription renewals. Unless otherwise stated at the time of cancellation, you may continue to access the paid features of your subscription until the end of the current billing period.

2. Refunds

Payments for Healthspace subscriptions are generally non-refundable once a billing period has started, except where a refund is required by applicable law or approved by Healthspace at its discretion.

3. Refund Requests

If you believe you were charged in error or have another billing-related issue, please contact Healthspace support with your account and transaction details.

Refund requests are reviewed on a case-by-case basis. If a refund is approved, it will be processed through the original payment method where possible.

4. Failed or Duplicate Payments

If you believe you have been charged more than once for the same transaction, please contact us so that we can review the transaction and correct any confirmed duplicate charge.

5. Refund Processing

Once a refund is approved, the refund will be initiated to the original payment method. The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.

6. Changes to Subscriptions

If you change or upgrade your subscription, the amount charged and any applicable credits or adjustments will be determined by the subscription options presented to you at the time of the change.

7. Payment Processing

Healthspace uses Dodo Payments to process payments and manage billing for paid services. Dodo Payments acts as the Merchant of Record for transactions processed through its platform and may handle payment processing, billing, refunds, and related payment support.

8. Contact Information

If you have questions about a payment, cancellation, or refund, please contact Healthspace through the contact information provided on our website.

9. Updates to This Policy

We may update this Refund & Cancellation Policy from time to time. When we make material changes, we may provide notice through Healthspace or other appropriate means.